Request a document or form in a different format - Privacy notices

Description

This notice explains how the Council uses your personal information when you request a document or form in a different format.

What information do we collect about you?

  • Name
  • Phone number
  • Email address
  • Address (We only ask for this when we might need to send you the document or form by mail)

We need this information to provide you with the document or form in the format you ask for, and to contact you if we need more information about your request.

If you do not give us your information

We will not be able to process your request without processing your personal data.

Conditions for processing personal information

Legal obligation [Article 6(1)(c) of UKGDPR] – Your personal information is processed because the council must do so to meet its duties under the Equality Act 2010, including the requirement to make reasonable adjustments so that services are accessible to all residents.

Special category data - Where information about a disability or specific accessibility needs is provided, it is processed because doing so is necessary for reasons of substantial public interest [Article 9(2)(g) of UKGDPR]. This includes enabling the council to make reasonable adjustments and to meet its duties under equality legislation.

Your rights

You have the following rights after data protection law:

  • View personal data
  • Change personal data
  • Delete personal data
  • Restrict processing of personal data
  • Object to processing of your personal data

Find our more about your rights

Who we share your information with

Where your request relates to documents held by other organisations, the Council may contact them about your request, if it is appropriate to do so. 

How long we hold your information

3 years

Automated processing

Your personal information is not used for automated decision making or profiling

Data controller

The data controller is The Highland Council

Data Protection Officer

Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NX
dpo@highland.gov.uk

Supervisory authority

If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113