- Purpose
- Apply once
- Description
-
Apply Once is a benefit enquiry application where, using the information you have provided us about your circumstances allows us to assess what benefits you are likely to be entitled to. This includes:
- Housing Benefit
- Council Tax Reduction
- Second Adult Rebate
- Council Tax discounts and exemptions
- Free School Meals
- School Clothing Grant
- Discretionary Housing Payments
- Disablement Band Reduction
- Garden Aid
- Parking permit
In order for us to make this assessment, we may require to process data such as:
- name
- address
- date of birth
- household details
- household circumstances
- financial circumstances
- bank details
Special Category data will not be expressly requested in connection with applications for the Scheme, but it is possible that co-incident collection of Special Category data could occur as a result of information provided by applicants (or third party individuals acting on their behalf) in connection with the applications, including, but not limited to, information relating to the applicant's health or family circumstances.
How will we use the information
The information you provide us will be used to identify any benefits that you could be eligible for and to allow you to proceed to making an application should you wish to do so.
- Conditions for processing personal information
-
Article 6(1)(e) UK GDPR - the council's processing of this data is necessary for the performance of a task carried out in the public interest.
Article 9 (2)(b) UKGDPR Special categories of data in relation to benefit applications are processed under Employment, social security and social protection law. - Your rights
-
- View personal data
- Change personal data
- Delete personal data
- Object to processing of personal data
- Who we share your information with
-
Information may be shared with the Department for Work & Pensions (DWP). This data will only be provided where the Council is processing claims on behalf of the customer.
Real time information is shared directly between the DWP and the Council to reduce fraud and error.
We also share this information with HM Revenue & Customs, other council services, and other local authorities.
- How long we hold your information
-
We hold your data for 6 years plus current.
- Automated processing
-
Your data is not subject to automated processing.
- Data controller
-
The data controller is The Highland Council
- Data Protection Officer
-
Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NXPhone: 01463 702029
Email: dpo@highland.gov.uk - Supervisory authority
-
If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
