- Purpose
- Administration of insurance claims
- Description
-
Personal information received by the Council’s insurance section in relation to insurance claims may be used in a number of ways, for example:
- To defend or settle your claim
- For fraud prevention
- For audit
- For statistical analysis
This will also involve sharing claimants personal information with the Council’s insurers.
- If you do not give us your information
-
We will be unable to investigate/process insurance claims without your personal data.
- Conditions for processing personal information
-
Legitimate Interest. It is in the Council's legitimate interest to be able to defend or settle insurance claims (Article 6(1)(f) of GDPR.
- Your rights
-
- View personal data
- Change personal data
- Delete personal data
- Restrict processing of personal data
- Who we share your information with
-
If you submit a claim to us we may pass your details to our insurer. Information provided by you may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.
We may share your information with and obtain information about you from fraud prevention agencies. - Legitimate interest
-
Information relating to claims is held for 7 years from the year of receipt of the claim or until the claim is closed, whichever is longest.
- How long we hold your information
-
Your personal information is not subject to automated decision making or profiling.
- How to withdraw your consent
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The data controller is The Highland Council
- Automated processing
-
Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NX
01463 702029
dpo@highland.gov.uk - International transfers
-
If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
https://ico.org.uk/global/contact-us/
