Risk of homelessness

What happens if I am homeless

We can help if you have nowhere to stay or if you might lose your home.

If you have nowhere to stay

This includes if:

  • you are staying somewhere temporary
  • you are in accommodation that is not reasonable for you to live in
  • you are about to leave prison, the armed forces or hospital and have nowhere suitable to go

Contact us as soon as possible. We will assess your situation and give you emergency accommodation if you need it and then help you to find a longer-term home.


If you think you might lose your home

This includes if:

  • your landlord is unhappy about rent arrears
  • you have received a notice to leave
  • you are struggling to pay your mortgage
  • you need help with money or benefits
  • you are worried about losing your home for any reason

Contact us as soon as possible. We may be able to help you stay in your home or find other options.

Get in touch

If you are homeless or think you might become homeless, contact us as early as possible. We will talk to you about your situation and help you understand your options.

Page last modified: 30 January 2026

Welfare support

Get in touch for free, confidential help and advice on benefits you might be entitled to, support with money matters and personal budgeting advice.

Telephone: 0800 090 1004