Money advice and support

Money advice and managing your money

If you are finding it hard to manage your money, these tips can help.

Pay priority bills first

Make sure you pay your most important bills on time. These include:

  • rent or mortgage
  • council tax
  • gas and electricity

Keeping your home and being able to heat it and buy food is most important.

Tell creditors if you are struggling

Let creditors know if you cannot make payments. Many will try to help.

If they treat you unfairly, you can make a complaint.

Hire purchase

If you pay for items like a car or appliances on hire purchase, try to keep up payments.

If you miss payments, the item could be taken back. Get advice if this happens.

Credit cards

Paying only the minimum each month can cost more over time.

If your debts are growing, get advice as soon as possible.

Loans and consolidating debt

Before taking out a loan to pay off other debts:

  • check the total cost
  • make sure you can afford the repayments

Payment protection insurance

Check if you are paying for payment protection insurance on loans or credit.

It can help if you are ill or lose your job, but it may not suit everyone. Always check the terms.

Mental health and money

If you or someone you support has mental health issues, there are guidelines to make sure creditors treat you fairly and offer support.


Get help with money advice

Citizen Advice Scotland can help you manage your money.

They can:

  • explain your options
  • help you deal with the people you owe money to
  • speak to creditors on your behalf
  • represent you if your case goes to court

Contact your local Citizens Advice

Page last modified: 29 May 2026

Citizen's Advice Scotland

Your local Citizens Advice Bureau can provide confidential advice on a variety of topics such as benefits and entitlements, debt and budgeting, and housing and employment

Telephone: 0800 028 1456