Section 11 notifications

If you are a private landlord, creditor or a social landlord, you are legally required to tell us when you take action which puts a household at risk of homelessness due to eviction. You must do this before you submit an application to the First Tier Tribunal.

This duty arises from section 11 of the Homelessness Etc (Scotland) Act 2003.

This law aims to make sure we know in advance when a household is at risk of being evicted or having their home repossessed. If we know this, we can offer help to households at risk at an early stage. We can help prevent a homeless crisis.


If you are a landlord, you must tell us when you raise proceedings for possession of a home.

Landlord possession notice form


Creditors must notify the local authority when they:

  • Serve a calling up notice requiring discharge of the debt secured
  • Serve a notice of default calling on the debtor to remedy a default
  • Apply to the court for a warrant to exercise remedies on default
  • Raise proceedings to eject a proprietor

Creditor notice form

How we can help

When you are at risk of losing your home, there may be options other than eviction or repossession. We offer households in difficulties a range of housing, money and welfare rights services including:

  • Assistance with benefits problems or issues
  • Referral to mortgage rescue schemes via the Scottish Government
  • Support to help you keep your tenancy
  • Referral to money and debt advice
  • Pre-court advice and assistance to seek representation in some cases