Our legal responsibilities

We have certain legal duties towards people who are or who may become homeless. We will make sure that you get free advice and information about your situation. 

We have a legal duty to help you:

  • If you are homeless
  • If you are threatened with homelessness - you are likely to become homeless within the next 2 months
  • If it is likely that staying in your home will lead to domestic violence being threatened or committed against you or someone living with you

Being homeless does not always mean sleeping rough, it generally means that you have nowhere permanent to stay or that you no longer feel safe living in your home.

Read our policy