Council tenants
How to request adaptations for your home
Get in touch with your local Health and Social Care Team and ask them to assess your needs:
An Occupational Therapist will look at the best way of meeting your needs. They then speak with us, your landlord, about making specific changes to your home - for example such as installing grab-rails, hand-rails or a walk-in shower. If they recommend adapting your home, we pay for, and carry out, the work. They may recommend other options.
Waiting times for assessments and carrying out the work can vary. For example, it can take time to adapt a bathroom. The local team will inform you of expected wait times.
Your Housing Officer can provide general advice about adaptations and your other housing options.
Major adaptations
Major adaptations involving structural changes are sometimes not feasible if your home does not meet long-term needs, is structurally unsuitable, or if costs are excessive.
In such cases, our Housing Officers can help you find a suitable alternative property.
Heating changes for medical needs
If you need a different heating system for medical reasons, speak to your local Housing Office. They use your health and medical information to understand if you meet the criteria required for changing your heating. They can also give you advice on alternative housing options.