Road faults and defects

You can report issues and defects to us easily online. We will ask you to provide as much information as possible when reporting issues to us.

This includes:

• description of the fault (including image if available)
• location of the fault
• when the fault was found

Potholes

A pothole is a hole or depression in the surface of the road. They can be hazardous to road and pavement users.

Report a pothole

Flooding or drainage issues

For information on our responsibilities to flooding, download our Flood Risk Management Policy.

Report a flooding or drainage issue

Faded road markings and defective road studs

If you notice faded road markings, such as yellow or white lines or defective road studs (cat's eyes), you should report them to us online.

Report faded road marking or defective or missing road studs

Grit bins

For information about where we will place grit bins, download our grit bin policy.

Examples of grit bin issues include:

• empty grit bins
• missing lids or other damage

Report a damaged or empty grit bin

Signs and bollards

Examples of signs or bollards issues include:

• faded or missing signs
• other damage to signs or bollards

Report a sign or bollard issue

Vehicle and pedestrian barriers

Examples of vehicle or pedestrian barrier issues include:

• damaged barriers
• unauthorised placement of banners on barriers

Report a vehicle or pedestrian barrier issue

Structures

Examples of structures issues include:

• drainage issues
• potholes developing on bridge surfacing

minor damage to a structure such as scratched paintwork

Report a structure issue

Other road issues

If you have an issue to report to us that is not listed on this page, you can still report it to us online.

Report verge or road asset issue