Your council tenancy

How to complain

We aim to give you a service that is:

  • efficient
  • prompt
  • polite and respectful

If you are not happy with either the:

  • service you received
  • way you were treated

You can let us know by making a complaint.

Make a complaint


Reporting concerns - options for groups of tenants

If multiple tenants are affected by an issue, a group of tenants can ask the Scottish Housing Regulator to investigate.

Page last modified: 7 July 2026