What is doorstep crime?
Doorstep crime involves traders who exploit people by offering services at their door without providing clear information or fair terms. These traders may:
- fail to explain who they are or what work they’re offering
- not provide cancellation rights
- charge inflated prices
- do poor-quality work - or no work at all
These individuals are often called:
- rogue traders
- cowboy builders
- bogus workmen
Who is at risk?
Anyone can be targeted, but doorstep criminals often focus on vulnerable or older people.
How to protect yourself
- do not agree to work on the spot
- ask for identification
- get quotes from trusted traders
- report suspicious activity
Read our guidance on reporting doorstep crime or suspicious traders