Request a repair
If you live in a Highland Council property and something needs fixing, you can request a repair by phone.
You will need to provide:
- your name and address
- a contact number or email
- details of the problem
- access times for your property
Call us on 01349 886602 during office hours.
For emergency repairs outside office hours, call the same number and follow the instructions.
Some repairs may cost you money. Find out which repairs you may have to pay for.
If you are renting from a housing association or a private landlord, you should contact your landlord in the first instance for any repairs. To find out more about the repair standard and what to do if you struggle to get repairs carried out, see our information for private tenants If you are a homeowner and need support with making repairs to your home, we may be able to offer grants to help.Repairs for housing association and private tenants
Help with repairs for homeowners
What happens next
Once you report a repair, we will:
- assess the issue
- decide how urgent it is
- contact you to arrange access
We aim to carry out repairs within a set timescale, depending on the type of repair.